Roadside Toll Systems
RK&K offers extensive expertise in roadside toll system implementation, management, and analytics. Our team includes national experts who have led projects involving the conversion of traditional toll plazas to cashless and all-electronic tolling (AET), the deployment of new roadside systems, back-office systems (BOS), and customer service centers (CSC), including call center build-outs and data center setups.
We provide validation of toll system designs, site assessments, and installation plan reviews, working closely with toll system vendors and civil contractors to ensure site readiness and compliance with technical specifications.
RK&K also develops customized analytics and performance models using transactional data to support agencies visualize trends and align with key performance indicators (KPIs). Our team oversees system acceptance testing and ongoing performance validation, ensuring all KPIs are met. We bring deep experience in coordinating test scenarios, gaining integrator buy-in, and managing post-implementation operations with a focus on transparency and long-term success.
